Help Center

Find quick links for downloads & recovery, common issues, and how to contact us.

Downloads & Recovery

Enter your project slug and one-time recovery code to get your files.

Tip: the email receipt includes a deep-link and your recovery code.

Can’t find your order or download? We’re happy to help.

Include the email used at checkout and your project name.

I already paid but can’t download. Use Downloads & Recovery. Each successful redeem rotates your code for security (you’ll get a fresh one by email).
The link opens inside an app (TikTok/IG). Tap the share/••• menu and choose Open in Browser.
Need invoice/receipt? Check your email from us after payment, or contact support.